AI Voice Bot Development for POS at Restaurants
Talentas Technology partnered with the client to develop a patented and the world's first text-message enabled point of sale system. It contains an incredibly simple ordering experience which allows hungry consumers to simply text message with the restaurant or coffee shop to place an order. No need for the customers to download an app, login to a website or call during the busiest hours. Consumers can simply send a text message, and it appears on their point of sale system. With just a few clicks on the application the order is stored, a ticket prints in the kitchen and the customer receives a text message with order summary and payment link.
Business Challenge
Client wanted Talentas to create a responsive web application which will allow them to run on all devices and browsers. Talentas suggested Client to also implement an interactive 24/7 informational AI Voice based Chat Bot for attracting potential customers and increase their sales
Solution
Talentas developed a Progressive Web Application in 8 weeks which was compatible on all browsers and also developed a Chatbot. Following are some key capabilities:
- Chatbot is able to answer all questions regarding their restaurants, 24/7
- Chatbot is able to take reservations 24 hours per day, while showing off menu items and promotions
- Chatbot is able to collect feedback from their customers for immediate use and further study
Key Technologies & Platforms
- PWA, Angular Material, .NET Core Framework, Azure, DialogFlow
Software Methodology
- Iterative Development
Outcome
Client considers Chatbot project a success with the rapid, smart and high- quality software development efforts of Talentas Technology.
Chatbot has resulted in immediate and increased revenue for restaurant owners